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New Contributor duskybatfishgrl
New Contributor

Emptying spam and trash folders in webmail

I have over 5K trash and spam emails in Optus Webmail but cannot find a way to empty both folders without having to click on each or click on ten to a page max.

Does anyone have a solution? This is a standard requirement of online email services; amazed Optus does not seem to offer it. 

 

Thanks very much 

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Contributor whattalkingyou
Contributor

Re: Emptying spam and trash folders in webmail

Hi @duskybatfishgrl 

In Optus Webmail, you can empty trash and Spam folders by using the Empty button I've highlighted below :-

empty.png

 

If you've got 5000, the page may timeout while it is completing the task, but you should be able to refresh the page or just login again if required.

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Please note that I am not employed by Optus and as such any views are my own and the information provided is (at best) general only and does not take into account your dreams, aspirations or financial circumstances.