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New Contributor Believeitornot
New Contributor

Data useage and my account

My data useage hasn’t really changed for a few days even though my kid has been on his gaming binge for a few days. I used chat and they said it’s correct but it can’t possibly be. My concern is I am going to go over and I have no idea if the amount on my account is correct or not. 

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Esteemed Contributor
Esteemed Contributor

Re: Data useage and my account

Yeah, its 'correct' until it isn't and then you'll be updated with the new 'correct'


You should usually recieve SMS updates for data usage getting 50%, 85% and 100% though.


That said there seem to be something going on with usage reports at the moment.


Best thing to do is set up usage monitoring on the phone itself .Not great on iPhone but much better on Android.


Peter Gillespie

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