Critical Information Summary (CIS) for your plan

by Retired Employee Andy ‎2015-11-17 04:13 PM - edited ‎2015-11-17 04:14 PM
Posted by (Retired Employee)
18th Nov 2015, 4:13pm

Optus Critical Information Summaries (CIS) provide info on our products and services to help you understand all the details of your plan.  You can find the CIS for your plan online, here's how.


Our plans have an ID number and if you have your bill handy you can find this number in the 'Your Service' section. Once you have it, head over to our CIS page and pop the ID number into the search bar and you'll be able to download a copy of the Critical Information Summary for your plan.

CIS search.png

Alternatively, if you don't have your plans ID number you can still find your plan from our CIS page by selecting the relevating category to see more details.


CIS categories.png

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