Solved! Solved: Go to Solution.
That happened to me to. Jumped onto Live Chat via the link below and spoke to someone who fixed it in minutes. Quite painless aside from the broken set up to begin with
Customers can contact Optus via Live Chat/Message using an internet browser 🙂
Hey there sgaembassyfranc,
We have hidden your personal information on our online public forum. We take your privacy very seriously. If you have any questions about this, please feel free to refer to the Community Guidelines. Thank you!
What is the issue? It's not accepting your password? Have you tried resetting it? Or the My Account page isn't working?