Re: Can't change my direct debit card

ericyuchi · ‎13-01-2018

I tried to change my direct debit card info online. However, every time I edit or delete current direct debit card, it will remain the same after I refresh the page. I tried clean my browser's caches and cookies, but the problem remains. Anyone has any idea? Thanks.

10000000000GB · ‎13-01-2018

http://www.optus.com.au/shop/notices/service-chat

Toomey · ‎15-01-2018

Your My Account may take 48 business hours to update with the new details. If it hasn't changed by Tuesday, jump into Live Chat and we can take a look on our end. Apologies for the inconvenience!

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