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New Contributor ericyuchi
New Contributor

Can't change my direct debit card

I tried to change my direct debit card info online. However, every time I edit or delete current direct debit card, it will remain the same after I refresh the page. I tried clean my browser's caches and cookies, but the problem remains. Anyone has any idea? Thanks.

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Trusted Contributor
Trusted Contributor

Re: Can't change my direct debit card

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RetiredModerator Toomey
RetiredModerator

Re: Can't change my direct debit card

Your My Account may take 48 business hours to update with the new details. If it hasn't changed by Tuesday, jump into Live Chat and we can take a look on our end. Apologies for the inconvenience!


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