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New Contributor meghanjosephine
New Contributor

Can’t book movie tickets through Optus Perks

The past few times I’ve been to the movies I’ve been unable to book my tickets through Optus Perks. I get to the final booking stage with Hoyts and my payment gets declined.

I’ve tried using a different browser, various cards, nothing seems to work. The first time I thought maybe it was just a banking issue but tonight has pushed me over the edge. I was trying to book for a late night session, Optus live chat was no help and they advised me to call the Perks team which wasn’t open. So I’ve now paid and extra $60 bucks for movie tickets do to this defective system.

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Online Community Manager
Online Community Manager

Re: Can’t book movie tickets through Optus Perks

Not great to hear that,  meghanjosephine.

You can find the contact details for Perks Support here, including an e-mail address if you're unable to call them during business hours.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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