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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor linhbui38
New Contributor

Can not see my usage in online account

Hi there,  

Since the last 2 weeks, I could not see my usage, both from online accout and mobild app, with the Section failed to load error, please help:

 

 Section failed to load.docx

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Moderator Shauna
Moderator

Re: Can not see my usage in online account

Hey @linhbui38 - So this is occurring on both My Account and the app? Are you able to send me a PM with your account details, full name and DOB? 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor linhbui38
New Contributor

Re: Can not see my usage in online account

Thank you 

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Online Community Manager
Online Community Manager

Re: Can not see my usage in online account

Ah, that's great news! Thanks for the update @linhbui38. If any other questions come up, you know exactly where to find us.

Have a fantastic weekend Smiley Very Happy 

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We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

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