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COVID-19 impact to Optus Call Centres info here
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Call Diversion API

I'm researching the possibilities of changing phone number diversions on a mobile app through a developer API. I suspect it's not possible to do for a mobile number however I have found an inbound service management tool for premium (1300, 1800 or 13 number) that allows you to change the call routing diversions online. This is effectively what I'm after but require it to be done via an API and not the Optus website.

Does any one have access to the inbound service management tool? Does it reference any API's avaiable?

Any advice would be greatly appreciated.

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