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Benefits of Optus My Account and How to Register

[ Edited ]
Andy

Benefits of My Account

 

You can manage your Optus services easily with My Account, anytime it suits you!

 

Some of the useful things you can do include:

 

  • Keep track of your usage
  • View and pay your bills
  • Set up direct debit
  • Activate Mobile Roaming and add a Travel Pack
  • Manage call settings like Call Diversions, Caller ID and Voicemail
  • Request a payment extension
  • Check your contract end date
  • View your PUK code (Personal Unlocking Key)
  • Control how much you can spend on Premium SMS

How to Register for My Account

 

It’s really simple, head over to our My Account Registration Page and follow the 3 steps!

 

Just start by entering your Optus phone number or internet username.

 

optus my account registration.png

 

Already have My Account and need help logging back in? Check out our post:

 

Forgot your Optus My Account Password or Username?

 

You can also access some features without having to login by sending a free SMS.

 

Easy Optus SMS Menu Functions - Text 'Menu' to 9999

 

For more great info about My Account check out our video!

 

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Re: Benefits of Optus My Account and How to Register

blake7

There is currently a fault on the Myaccount Dashboard facility, it has not worked since this morning. As a consequence I can not see mobile useage, it is like driving a car without a working petrol gauge. This facility is very well designed, but there are reliability issues which should be addressed by Optus, there have been so many faults since it's introduction I wonder if their IT guys know what they are doing. 

Re: Benefits of Optus My Account and How to Register

JoanneB83

This is all well and good to promote the service....IF it was currently functional! Please attend to the fault ASAP

Re: Benefits of Optus My Account and How to Register

MiCCAS

Hey all,

 

Try again - looks like it's up on my end!


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy

Re: Benefits of Optus My Account and How to Register

blake7

Thank you Folks, I checked it this morning and all is in order! Cheers!

Re: Benefits of Optus My Account and How to Register

[ Edited ]
siutama

hello Optus, I can not register my account as I tried three times in a hour!!!!!! Please help !!!!! I need to change my plan !!!!!

Re: Benefits of Optus My Account and How to Register

Jax_K

@siutama, just to clarify is this in relation to a mobile or fixed service? Might be best to chat with our online team here - they'll be more than happy to assist you. 

 

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