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2019-01-05 11:50 AM
Hi, any advice appreciated. I received an email to my optusnet account today warning that my account had been hacked. They claim they can contact my contacts and post a supposed video (there is no video) unless I send bitcoin or US dollars within 48 hours. My concern is they do show that they know one of my known passwords - I’m not sure what for but I know it’s one I’ve used.
What do I do? They seem to have sent it from my own email account to me..
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2019-01-05 12:36 PM
Hmm I would change your passwords to everything you have with Optus and I would also check all your equipment for viruses and malware. More often and not these breaches come from a compromised computer or phone so its important that you check these devices as well as changing your passwords. Do not click, follow or reply to any information sent by these people.
2019-01-05 12:38 PM
Thank you. May I ask how I go about checking my phone?
2019-01-05 12:50 PM
There are many different apps available to check phones for viruses and malware and often modern phones already have them. Both Apple and Android have numerous security apps that can be downloaded from their respective stores.
2019-01-05 02:43 PM
Its just extortion spam, one of the sites you have used in the past was hacked and user data was stolen.
They send out emails to all the logins they store and include the password then try and extort money/bitcoin or they will release some video/browsing history to your contacts.
If you still use that password somewhere then do change it, otherwise nothing you can do - DONT send them any money/bitcoin etc.
2019-01-10 08:00 PM
Nothing to do with a compromised application.
Stock standard extortion email as I advised above using comprised details from websites that have been hacked.
Dont pay anything.