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Occasional Contributor Docjon
Occasional Contributor

Add a service to My Account

Is it no longer possible to add a service to My Account?   When I log in I can only see my Mobiles account.   There is a link to the old account numbers for other services that I have but it does not do anything.  

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Occasional Contributor Docjon
Occasional Contributor

Re: Add a service to My Account

Is it correct the each  service has to have a separate My Account login?   For instance if one has a NBN service  plus a Fax landline plus a work cable service,   they cannot all be seen in the same My Account login  unless they are all consolidated under a single account number?   Is that correct? 

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Online Community Manager
Online Community Manager

Re: Add a service to My Account

Hi Docjon,


Just replied to the other thread you posted in.


Some info can be found on our help and support page: Add/Remove Services in My Account


If you're having trouble, please chat with the Optus team.




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