Searching...
Reply
Highlighted

Activation Problem

Boxuan

Hi,

  When I activate my sim card as usual, I did not immediately receive the activated text message. in fact, after waiting for 6 hours, I still did not activate successfully. I only received one email "Prepaid Activation". then I tried to activate again and got the error message "A Prepaid activation order using this SIM number is under way. Place SIM in your device and restart regularly. Activation may take up to 4 hours to complete. Reference: PPACT-SIMVAL-0006"

  So what can I do?

 

B.R.

Boxuan

Re: Activation Problem

Boxuan

Hi,

  Successfully activated at 5:00 am. it seems that it is only a delay. who can close this case? thank you.

Post a Reply
Top Contributors
29 Kudos
22 Kudos
19 Kudos
10 Kudos
9 Kudos