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New Contributor adrianhsgan
New Contributor

Account dashboard not showing active services

Hi,

 

I am currently a postpaid mobile user with Optus, but I have an issue with the dashboard not showing any active services. The website also did not allow me to link that particular service. As such, I am unable to use any optus services eg optus sport. Has anyone encountered this issue at all?

 

Adrian

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Online Community Manager
Online Community Manager

Re: Account dashboard not showing active services

Hi Adrian,


Sounds like there is an issue with your account in the backend.

Did you try using a different browser?

Please Chat with us to the team can look into this.


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