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New Contributor adrianhsgan
New Contributor

Account dashboard not showing active services



I am currently a postpaid mobile user with Optus, but I have an issue with the dashboard not showing any active services. The website also did not allow me to link that particular service. As such, I am unable to use any optus services eg optus sport. Has anyone encountered this issue at all?



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Online Community Manager
Online Community Manager

Re: Account dashboard not showing active services

Hi Adrian,

Sounds like there is an issue with your account in the backend.

Did you try using a different browser?

Please Chat with us to the team can look into this.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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