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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Brian-Hurst1948
New Contributor

Access Denied to My Account

Why is my access denied when trying to access My Account etc.

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1 Reply
Online Community Manager
Online Community Manager

Re: Access Denied

Hi Brian,

What is the exact error message?

Have you tried using a different browser?

Generally your MyAccount password is the same as your Yes Crowd password which you've been able to access fine which indicates there may be an issue with your My Account profile.

Please Chat with us to have this looked into.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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