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8148 account has disappeared from my account options.

BlueFizz

When I switched my mobile phone and home nbn accounts over to Optus I ended up with two seperate accounts, one starting with 6230 and one starting 8148. I understand that eventually the 8148 accounts will be fully merged with the 6230 ones, and so I could get access to the 8148 in the meantime a member of the Yes Crowd was able to link them in my log-in so I could select between the two.

 

The 8148 account has disappeared from my account options, and hasn't appeared under the 6230 account. Could someone again please make it so I can see this account details, or has something gone wrong with the merge?

 

Thanks,

Re: 8148 account has disappeared from my account options.

Jeneral__Pain

I would use live chat first, it’s peobably something that can be easily fixed.

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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