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Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor AnnaKor
New Contributor

4 digit PIN number

Hi I am trying to contact Optus from overseas and they asked me to provide PIN number which I don't have. How can I obtained it? Its actually urgent situation so i would appreciate prompt response Please 😉 Anna

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Moderator Marie
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Re: 4 digit PIN number

Hey @AnnaKor,

 

Sorry to hear that 😞 

 

The four digit PIN can be added by our Live Chat team as long as you are successfully ID'd on the account.

 

Our 24/7 Customer Care team are available on +61 2 8082 5678  whilst you're travelling overseas, this number is free from an Optus service.

 

 


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