Hi I am trying to contact Optus from overseas and they asked me to provide PIN number which I don't have. How can I obtained it? Its actually urgent situation so i would appreciate prompt response Please 😉 Anna
Sorry to hear that 😞
The four digit PIN can be added by our Live Chat team as long as you are successfully ID'd on the account.
Our 24/7 Customer Care team are available on +61 2 8082 5678 whilst you're travelling overseas, this number is free from an Optus service.