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New Contributor enoch7173
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2 dollars plan, Recharged but i can't make call due to insufficient credit wat the heck?

2 dollars plan, Recharged but i can't make call due to insufficient credit wat the heck?

 

restarted phone doesnt help.

 

check 555, the amount has been deducted. i can browse internet but can't make call.

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Contributor onestepchris
Contributor

Re: 2 dollars plan, Recharged but i can't make call due to insufficient credit wat the heck?

Hey,

 

You may want to check your location for any outages, please go to http://www.optus.com.au/shop/mobile/network/coverage and tap on the Outages tab and enter your location. 

 

Hope it helps,

 

Cheers. 

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New Contributor enoch7173
New Contributor

Re: 2 dollars plan, Recharged but i can't make call due to insufficient credit wat the heck?

Hi,

 

Thanks, that is a useful link to visit in future before recharging my credit.

The real issue is that we pay to use the service, so logically if we didnt get the service, optus has to refund. As simple as that.

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