cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

slow email and it takes ages to delete from my trash this has been going on for days 17/07/2020

 
0 Kudos
Reply
2 Replies
Contributor
Contributor

Re: slow email and it takes ages to delete from my trash this has been going on for days 17/07/2020

Hi @LAROMMI1950 

I use Webmail quite often and haven't personally seen this problem previously, however I've just tried to load it  and found I could re-create the problem.

For the moment, I'd suggest :-

1. Load webmail via https://webmail.optusnet.com.au (the https:// at the beginning is important)
2. Enter your username and password as normal
3. Make sure that the "secure" radio button is checked
4. Press the login button

When I has "insecure" checked then the Webmail login took forever, but when I selected "secure" it pretty much loaded immediately.

Spoiler
Please note that I am not employed by Optus and as such any views are my own and the information provided is (at best) general only. It does not take into account your dreams, aspirations or financial circumstances.

---


Please note that I am not employed by Optus and as such any views are my own and the information provided is (at best) general only and does not take into account your dreams, aspirations or financial circumstances.

 

0 Kudos
Reply
New Contributor
New Contributor

Re: slow email and it takes ages to delete from my trash this has been going on for days 17/07/2020

Hi, Thanks for the solution what you suggested has worked well the problem is much better now. Thanks again, Larommi 1950
0 Kudos
Reply