Check to make sure you got a Mobile Phone SIM and not a Mobile Broadband SIM. Mobile Broadband only may not be compatible with your handset.
Thanks for the response 🙂
Its definetly a prepaid mobile sim. just checked.
They said the sim was active and all good. i think its now just the phone not registering the network and they werent much help with that haha
On the top left side of your screen, does Optus show up as your carrier? When you make an outgoing calls/texts what sort of automated prompt do you receive? What sort of prompt do people get when attempting to call your number?
It might be a silly question but have you topped up the prepaid SIM?
>>It might be a silly question but have you topped up the prepaid SIM?
Silly questions are in order, since there is no information given.
She should be able to receive calls, even on an unpaid SIM.
Not silly questions at all. Im blonde so am usually the ones asking them haha
cant receive calls/txts (just sends everything to a voicemail)
cant make calls/txts
im pretty sure its topped up - was one of those $30 sim & recharge in one
received text messages once i activated the sim saying all good..but nothing since.