The long weekend is nearly here – time to break out the speakers for a poolside party. Check out Yes... Read the full story
2019-03-31 01:33 PM
I am facing network issues since more than 2 weeks. I can't call customer service or anyone without my network. WHAT AM I SUPPOSE TO DOO?
2019-03-31 01:42 PM - edited 2019-03-31 01:43 PM
Mobile I assume? So hop on the internet and use Optus LIVECHAT.
Otherwise drop into a Optus store and see what they can do to help.
2019-04-01 10:39 PM
Appreciate your help!
I have spoken to optus agent through LIVE CHAT they tried everything, network reset, re triggering, etc. Also, i have changed my sim card twice with same number. Whenever i go optus store the phone works well because they might be having good network and boosters in store. So they are not paying much attention. I m soo stuck ;(
2019-04-01 04:03 PM
Are you just having trouble in the one location i.e. at home?
Did the person you chatted to check if the coverage at the address, check if there are any network outages?
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button