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New Contributor jeffo79
New Contributor

iphone 5 sim issues

hi my husband just gave our son his iphone 5s,so i bought him a $2 optus sim and recharge for $30. i activated sim online. when i put the sim into the iphone it says the sim is invalid. i looked in the settings about the phone and it says the service provider is optus 28.4. does this mean anything. or any ideas how to get the phone to ccept and recognise the sim.

cheers all , any help appreciated.

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Trusted Contributor
Trusted Contributor

Re: iphone 5 sim issues

28.4 is a software setting version

 

Try another SIM. This time don't put $30 onto it, before testing it.

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New Contributor jeffo79
New Contributor

Re: iphone 5 sim issues

Wow thanks for the tip.  Had to reset phone though itunes now the sim works fine. 

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