Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

iPhone 7 Plus stuck on 3G

Hi all, please help me. 


I have a iPhone 7 Plus and it is stuck on 3G. I went abroad for 2 weeks (where I didn’t use my phone) and have been back a week, but have yet to connect to 4G especially in areas where I usually would, the CBD for example. 


Any help? 



0 Kudos
1 Reply
Respected Contributor
Respected Contributor

Re: iPhone 7 Plus stuck on 3G

There's usually a "reset network settings" option under cellular/network section of the settings in your phone. Try that 🙂

I do not represent Optus. The views, opinions and advice expressed in my posts are my own