I would like to send a message to Optus letting them know that their Fetch box has been posted and is on the way.I forgot to get a tracking number when I posted it at the Post Ofice.
Can this message be passed on please.
So we're able to make a note on your account we'll need you to send us a private message. When you send us a message, please include:
Your account number:
Your full name:
Whether you're the account holder:
We'll then note this on your account.
Thank you! I've noted on your account that you reached out to us on the 06/11 to let us know that the Fetch STB was posted and that you forgot to hold onto the tracking number. The warehouse should shortly receive the box meaning no non-return fee is applied to your account. However, if there's any issue with your next bill, please send us a follow up message and we'll be able to help 🙂 Have a lovely day!