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Xiaomi Mi 10 MMS/APN settings

Hi there,

I bought recently a Xiaomi Mi 10 and I'm having trouble to get my MMS running (simply can't download or send MMS). Internet, calls  and SMS are working fine. Checked app permissions and got in contact with the Optus service team already but we couldn't solve the problem either. I have attached my recent settings...maybe someone has a solution.

 

App permissionApp permissionAPNAPNMMS settings 1MMS settings 1MMS settings 2MMS settings 2MMS settings 3MMS settings 3Internet settings 1Internet settings 1Internet settings 2Internet settings 2Internet settings 3Internet settings 3

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Trusted Contributor
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Re: Xiaomi Mi 10 MMS/APN settings

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Re: Xiaomi Mi 10 MMS/APN settings

Tried already. Didn't help unfortunately.
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Moderator
Moderator

Re: Xiaomi Mi 10 MMS/APN settings

Hi @AV2000, please refer to our Mobile APN / MMS → settings page for more info. If the issue still continues then you will need to speak with our support team either via the → messaging service or by calling them on  131344 - Mon - Fri: 8am - 8pm Sat: 9am - 5pm AEST to assist you further.


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New Contributor
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Re: Xiaomi Mi 10 MMS/APN settings

Any luck AV2000? I'm on the same phone with the same problem...

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New Contributor

Re: Xiaomi Mi 10 MMS/APN settings

I have the same issue with same phone - Xiaomi Mi 10.

I have tried with 2 networks - Optus, Amaysim (both on Optus network), and not able to send or receive MMS at all.

Everything else works fine.

Any solution?

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Re: Xiaomi Mi 10 MMS/APN settings

Haven't had any luck yet myself. I tried a Telstra simcard and it was perfectly fine. Not sure how much difference is though.

Optus Support basically just told me it's not on their end then and must be my side.

Very annoying!
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Re: Xiaomi Mi 10 MMS/APN settings

Has anyone tried with Textra sms app? Some says it works with that.
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New Contributor
New Contributor

Re: Xiaomi Mi 10 MMS/APN settings

Yes tried that and no luck.

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Re: Xiaomi Mi 10 MMS/APN settings

Optus Network team should look into this issue. Although I don't they will since it's only impacting one phone and that too it's not on their catalogue.
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