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New Contributor
New Contributor

Wireless broandband connection

Hi, I haven’t had connection on my wireless broadband modem for 2 days, does anyone have the same issue or know what’s happening? I can’t get through to the technical team either 😞
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Esteemed Contributor
Esteemed Contributor

Re: Wireless broandband connection

What sort of wireless broadband is it Candi? I assume you have done the obligatory restart a few times.

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New Contributor
New Contributor

Re: Wireless broandband connection

I have had the same issue - located in Sydney.
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New Contributor
New Contributor

Re: Wireless broandband connection

Hi Yeldarb, iv got the 4g optus netgear modem. I started on last Friday, only got connection for 1 day and lost connection for 2 days. Yes, iv restarted a many times, iv put the sim in my fone to test and theres also no signal detected. Im not sure it’s a bad sim card or the network 😞
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New Contributor
New Contributor

Re: Wireless broandband connection

Have you had the wireless broadband for long? Has it been a stable connection for you until now? Iv only just signed few days ago and considering cancelling if it keeps going like this as i need connection to homeschool my kids :(.
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Online Community Manager
Online Community Manager

Re: Wireless broandband connection

Hey Candi,

What suburb/postcode are you located in? Have you checked if there are any reported outages on the service status map?


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