Hi, I just moved to Carnegie from the city with a 12-month sim only contract. While the city had exceptional internet speed, in Carnegie it is quiet the opposite. Whats the issue?
Download speeds dropped from 80Mbps to 4Mbps
You need to remember that everywhere will perform differently with Mobile Broadband, especially between the city and the suburbs. In the city you'll have a tonne of Microcells serving the area, in building taking the load and much much more coverage options.
In the suburbs (ie: Carnegie), you have a concentration of users without the concentration of hosting cell sites.
Using the Service Status tool, did you check if there was any problems in your area?
The Service Status Tool said that there were no problems in my area, and no one from the Yes Crowd answered my question.
I understand the performances changes from place to place, but this is a drastic drop and it is quite annoying. I just began my plan and it would be too expensive now to cancel it.
What is another solution?
This is not something that we can currently assist with here on the forum.
If not, please chat with us.