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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Linydar
New Contributor

Wait times

Are there any Optus employees out there or not if so your all a bunch of lying scumbags ie ok wait 24hr 24hr later wait 24 hr

24 later wait 4hr give 48 and get wait 24-48 hrs do any Optus employees actually do anything it seems not the calls off my desk now I don’t care if any other telco was any better I’d move to them why won’t at least one of them try out for employee of the month and contact me back as promised.

disgruntled customer.

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Online Community Manager
Online Community Manager

Re: Wait times

Disappointing to hear you feel that way @Linydar.


How did you initially contact us i.e. over the phone or Live Chat


You're always welcome to message us here. We'll need your full name, DOB and account number.

We'll also need a summary of your enquiry. 

We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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