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2018-12-08 03:36 PM
Volte was working till 1 or 2 weeks ago. The icon no longer appears on the top corner of the phone. I am using a hauwei nova 3i.
2018-12-14 01:07 PM
It's hard to say without having a look at the phone. There's a couple of things to consider.
Have you accidentally switched 4G services off?
Have you accidentally disabled VoLTE?
- From any Home screen, tap Phone.
- Tap the MORE icon.
- Tap Settings.
- Tap Voice over LTE settings.
- Select one of the following: Turn on: Use VoLTE when available. Turn off: Do not use VoLTE.
Have you recently switched SIM cards?
Are you in a different coverage area, i.e. away from where you'd normally use the handset?
You can also try a Network reset and see if that kicks the service back into gear.
- Open Settings
- Tap Advanced Settings.
- Tap Backup & Reset.
- Tap Network Settings Reset.
- Tap Network Settings Reset Note: If prompted, enter your PIN, password or pattern.
- Tap Network Settings Resetonce more to confirm.
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