Usage

[lynxcat]

How long will it be before we can look at our usage again?

[AlexRH]

Heya @lynxcat, sorry to hear that you've had some trouble viewing your usage 😞 

We'd be more than happy to take a look, please get in touch with our Customer Care team via Live Chat here so we can check it out.

[lynxcat]

I did get a notice from optus about an upgrade, but I don't know how long it was going to be.

[Marie]

Thanks @lynxcat,

When did you notice this started to happen? 

Are you still receiving SMS usage alerts to let you know how your usage is going?

[lynxcat]

No all I get is order capture, I've only started my new month today though.

They did say they were upgrading but I thought it was only a few days.

[lynxcat]

It's okay I went through a different way it's going to take a bit of getting used to the way it is now.

[Marie]

Thanks for the update @lynxcat 🙂 

I'll pass your feedback on about this.

Cheers.