Heya @lynxcat, sorry to hear that you've had some trouble viewing your usage 😞
We'd be more than happy to take a look, please get in touch with our Customer Care team via Live Chat here so we can check it out.
When did you notice this started to happen?
Are you still receiving SMS usage alerts to let you know how your usage is going?
Thanks for the update @lynxcat 🙂
I'll pass your feedback on about this.