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2019-01-17 10:05 PM
I joined to the Optus jsut couple months ago.
From the date when I joined, I have gotten a problem with Signal
I never call to someone in my room because of signal
Actually there's signal for LTE but when I'm calling, the signal just disappeared.
Due to no signal, I can't receive any call from someone in my room
what should I do??
I'm using sim only plan for 12 Months
Even my place is not apartment. It just house and located at sunnybank in Brisbane.
Can I cancel the Optus plan without any panalty because of signal?
2019-01-17 11:21 PM
Optus are generally open to this. They have a 30 day no questions asked option to do just that although you've waited a while longer. Contact Optus live chat and see what they say