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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Occasional Contributor
Occasional Contributor

Switiching to SIM only plans

My current 24 month  Plan finishes in less than 2 weeks.On 20 Sep I was told by an online consultant that I oculd get the SIM only plan for $30 (if I added a new phone) or $40.This included the EPL .Yesterday when I called I was told its only for new customers and that I could get the $40 SIM only plan but have to pay $15 to watch the EPL.

Could Optus or anyone confirm this is correct as it sucks and is not fair.

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Honoured Contributor
Honoured Contributor

Re: Switiching to SIM only plans

If you're happy to get a new number then you can get the deal you want.


Otherwise Optus only provide the EPL discount for one year.




Peter Gillespie

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