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Contributor i11icit
Contributor

Support the Galaxy LTE Watch - eSim!

Come on Optus, this is just silly now.


You have a large number of consumers wanting to use a seemingly simply feature, yet you continue to drop the ball on this.

You lie to me to sign a contract based on the fact you would support the watch and now you won't even let me leave to pursue another provider.

 

What a joke.

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Trusted Contributor
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Re: Support the Galaxy LTE Watch - eSim!

Was it in your phine plan contract that you would get the watch/support?

 

We all will have to wait until their is an announcement made, tbey dont just go "of someone is wanting this" .. Push a few buttons then its ready, id say it would take quite a bit of work to setup just like it did for Apple Watch and its numbershare system. 


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Contributor i11icit
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Re: Support the Galaxy LTE Watch - eSim!

The e-SIM is no different to that used in the Apple watch.

The deciding factor is SingleTel having an exclusive deal with Apple to not support other brands and therefor not supporting the Galaxy Watch.

 

This is simply a business decision that makes no sense for the end customer.

No there was nothing in the contract, just a lousy salesmen who knew I wanted it to work and assured me Id have no issues after signing up.

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Re: Support the Galaxy LTE Watch - eSim!

Ohh conspiracy theory now?

Samsung has a different implimentation for number share then Apple e. G. Apple have theirs, samsung have theirs. 

Esim side to activate the service is not the direct issue (they are all activated with a real mobile number thats not the same as the parent phone number then the apple or samsung numbershare layer is put over the top.

 

Singtel do sell the bluetooth only version. 

https://www.samsung.com/sg/news/local/samsung-announces-singapore-availability-of-the-new-galaxy-wat...


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Contributor i11icit
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Re: Support the Galaxy LTE Watch - eSim!

Lol it's no conspiracy. SingleTel disconneced 4G LTE watches that were already actived on there e-sim network when signing the Apple exclusive deal.

 

I don't believe Optus is doing anything about this, I think they are stuck due to SingleTels agreements.

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Online Community Manager
Online Community Manager

Re: Support the Galaxy LTE Watch - eSim!

@i11icit

 

All I can say is right now, it's not available. I suggest  keeping an eye out for any announcements.

 

For all official announcements from Optus, please see our media release page. 


I'll leave it at that. 

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Contributor i11icit
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Re: Support the Galaxy LTE Watch - eSim!

Yep i've seen your post on countless other threads Dan. I'm sure you mean well by it and I'm sure you have nothing further to add but I just see that as a way to politely tell us nothing is happening.


I dont believe Optus is doing jack to support this service and I believe we will be waiting a long time, if at all for this service to be available. 

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Online Community Manager
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Re: Support the Galaxy LTE Watch - eSim!

@i11icit

 

Understand, It's not my place to reveal product launch dates.


Again, the above is all I can say on the matter.

 

 

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Online Community Manager
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Re: Support the Galaxy LTE Watch - eSim!

@i11icit

 

Understand, It's not my place to reveal product launch dates.


Again, the above is all I can say on the matter.

 

 

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Contributor i11icit
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Re: Support the Galaxy LTE Watch - eSim!

No one is asking "when" it's happening...it's more a question of "if" it's happening.

 

I'm not confident anything is being done. Now if you turned around and said "Yep, Optus is aware the consumer wants this and we are actively working  towards a solution, it will be available at a later date", well then I think we could settle this issue and wait patiently for a launch date.

 

But again, I don't believe this to be the case.

Please prove me wrong

 

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