I am in South Korea and I have a Travel Pack. My SMSs and calls were working until today, when I ran out of data, and now I am unable to receive or send SMSs or calls. When others try to call my phone, it gives a hang-up tone. I have tried resetting the network settings, airplane mode/turning the phone off and on, and manually selecting the network. Can you please give me an idea of how to get these working?
Hey Georgia - would recommend chatting with our Tech Support crew via Live Chat through this link here. Good to see you've already done the basic trouble shooting, but we do apologise for the situation.