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Contributor
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So I just change my mobile plan and my mobile data net not working?

So, I just changed my plan to small optus choice plan and I notice my mobile internet is not working? is it suppose to be like that? do I have to wait. It was working before I changed.

 

 

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Moderator
Moderator

Re: So I just change my mobile plan and my mobile data net not working?

Hi @YESLAG.
Thank you for raising this issue.


Generally speaking, there shouldn't be an interruption to your data connection, however this may be dependent on the plan you moved from. 


Please note that we’re unable to look into account details on Yes Crowd.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

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