On the 12th of July I recieved a text notifiying me of network upgrades betweek 10pm-8am. After that my phones network speed was practically cut in half. Any idea what's going on?
Speeds used to be arouns 2MB/s 16mbps and now sits at about 6mbps
The text was recieved on the 12th of July. It says "Hi, from 10pm today to 8am Tomorrow (EAST) we're upgrading our network. No specific date, just a time. After that day my network has be very slow 😞
What was your post code there? I'll check the nearby towers on my end for more information and get back to you asap
Hmm I can't see any on-going maintenance or reported faults that could be affecting your service. From here we can raise an escalation with the Mobile Network team to review and contact you directly. To proceed with this, please send me a private message with the below information.
Address With Issues:
Are You The Primary Account Holder: Yes/No