SIM card Locked While Overseas

[eprior]

Hi guys, a bit frustrated. Im overseas trying to use my Australian sim card. Grateful if you can unlock my sim card or tell me what the issue is!?

[Ray_YC]

Hi eprior,

Not sure what you mean by your SIM card is locked? Is international roaming activated? Do you need a PUK code?

[eprior]

Hi Ray,

Grateful if you can contact me directly, yes international roaming is on and no Puk code. The sim card isnt registering at all.  It is as if the sim card isnt in the phone.

Grateful for your urgent response.

Thanks. 

[Ray_YC]

Hi there, 

I'm afraid we don't have direct contact via our public forum.

Has it worked at all since you first landed overseas? Have you tried taking the SIM out and inserting it again? Are you able to go into settings to perform a manual network selection?