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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Online Community Manager
Online Community Manager

Re: RCS

Hey guys, I'm afraid there's no update on this one.

 

I was assured that I'd receive an update as soon as there's been some movement. It's been a couple of months since I'd enquired with product & network.

 

I'm more than happy to reach out and see if there's been any progress. 
 

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Occasional Contributor PickleRickC137
Occasional Contributor

Re: RCS

@Dan_C yes, that'd be much appreciated. Thank you. 

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Online Community Manager
Online Community Manager

Re: RCS

No problem! I've sent it through along with a recent annoucment from another AUS carrier that's rolled out RCS. 

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We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Contributor jiminhno
Contributor

Re: RCS

That's not the answer we want, if you can not answer the question pass it on someone else at Optus who can give a definite answer on RCS this is getting ridiculous now you selling products but not supporting them 100% it's no wonder why Optus customers what I live for Telstra now.

Contributor jiminhno
Contributor

Re: RCS

That's not the answer we want, if you can not answer the question pass it on someone else at Optus who can give a definite answer on RCS this is getting ridiculous now you selling products but not supporting them 100% it's no wonder why Optus customers what I live for Telstra now.

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Occasional Contributor Nick_Garfitt
Occasional Contributor

Re: RCS

I don't understand your message @jiminhno, Dan is trying to get an update and you're just cr@#ing all over him.

 

Thank you @Dan_C

Contributor jiminhno
Contributor

Re: RCS

This has been a question that has been asked months ago, by many on this forum with no real answer, just beating around the bush by Optus, we as Optus customers need to know from someone in the know at Optus, when we will if ever get a network service, RCS that is other providers have enabled, yes give us a clear answer...

Yes or No so we can leave if it's not going to happen.

 

Online Community Manager
Online Community Manager

Re: RCS

@Jiminho, I'm really doing the best I can.

 

I can't be absolutely across every product and feature we offer or plan on offering (as much as I try). I need to source this kind of information. 

 

These sorts of things are usually kept under wraps until we've been given permission to go out with something official.

 

I did receive a response back today and they've promised to get back to me with more info. 

--------------------------------------------------------------
We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Occasional Contributor PickleRickC137
Occasional Contributor

Re: RCS

Thanks @Dan_C, keep us informed of any new updates

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Esteemed Contributor
Esteemed Contributor

Re: RCS

I'd agree with @jiminhno that this and other threads indicate a strong interest in this feature. While I understand Optus often wanting to keep plans for upcoming innovations close to the chest, it seems to becoming counter productive in this instance. 

 

It also one things to plan for big announcements and upgrades but Optus has form for keeping its customers and even its own customer service teams in the dark about many (operational) things. IMO it comes down to trust and the Optus business model seems to depend a lot on customers just believing it will work out ok or be sorted out in the long run. 

 

Peter Gillespie

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