cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Yaj
New Contributor

Prepaid service issue ( all incoming calls)

I have an Optus prepaid  service for my mobile phone device. I can make outgoing calls and send and receive text messages as usual from my service. There is a problem recieving any of my incoming calls. 

0 Kudos
Reply
1 Reply
Crowd Champion Davelew
Crowd Champion

Re: Prepaid service issue ( all incoming calls)

Hi

 

Would seem to be a problem with your phone.

Do the incoming calls show on the phone?

Have you got your ring volume muted?

If you have Do not disturb on your phone check that this not activated.   If an iPhone this on the side top left.

 

Dave

 


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors