Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor GilJr
New Contributor

Prepaid Activation Not, Not Yet Activated

Can somebody help me.,my prepaid sim is not yet activated until now..the Optus email me this afternoon 1:58pm that the prepaid service should be active within 30 minutes. But it’s already more than 3 hours now since their email and my sim is still not activated. 


Any suggestion?

0 Kudos
1 Reply
RetiredModerator Shauna

Re: Prepaid Activation Not, Not Yet Activated

Thanks for reaching out! Generally speaking, activation's can take up to 4 hours at times. Have you since been able to connect?

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos