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New Contributor
New Contributor

Phone connection.


for the past few hours my phone won’t connect to the server. I’ve re-started it multiple times and it still won’t change.  

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Valued Contributor
Valued Contributor

Re: Phone connection.

Hey there,


Are you still experiencing issues connecting to the network?


If you are, it's worth checking the Network Status page first to see if there is an outage in your area. 


If you're still having trouble, let us know where you're seeing this error and we'll help troubleshoot! Or, you can get in contact with Optus technical support via or 13 39 37 - they'll be glad to help 🙂



I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button 🙂