Hey @Javiersalaya I'm sorry to hear that you're having issues with that. Was it the Roaming Pass you had added to your service that wasn't working? We recommend raising this with us via the My Optus App so our support team can check this out for you ASAP.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.