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New Contributor Sando04
New Contributor

Out going emails

Hi currently in the USA and I can’t seem to send any emails. Any ideas?

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Moderator GuyCS
Moderator

Re: Out going emails

Hey @Sando04 - is this for your Optusnet email address? If so, it may be that the connection/server you're using overseas is blocking certain ports.

 

Are you able to log in to your Optusnet email via our Webmail Portal instead?

 

 


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New Contributor Sando04
New Contributor

Re: Out going emails

Sorry I didn’t clarify. Trying to get my email to send emails to work on my iPhone. Have gone through settings but it still doesn’t work. Any advise? 

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Esteemed Contributor
Esteemed Contributor

Re: Out going emails

I don't believe you can send mail when you are connected to another network outside Australia. Even with authentication ticked for your outgoing server I think it would fail. I guess Optus webmail or changing the out going server to the network you are connected with should work.

 

Edit: or should I say add another outgoing mail server as I believe the iPhone will allow you to have more than one outgoing server. Try authentication on your outgoing mail server first and see what that does.