To identify an outage in your area, you’ll need to select the correct outage type relevant to the service issues you’re experiencing.
To identify an outage on the Optus mobile network, make sure to tick the, “Mobile Outages” check box. Services that operate over the Optus Mobile network include:
Follow the steps below to find a known mobile outage in your area:
To identify an outage on the Optus Fixed Broadband network, make sure to click the, “Fixed Outages” check box. Services that operate over the Optus Fixed Broadband network include:
Follow the steps below to find a known Fixed Home Broadband outage in your area:
If applicable, you may be prompted to, “Report your fault”
Experiencing disruptions with your service and you’re unable to locate any outage using our Network Status page? Use the Optus @Home app to detect performance issues and access tips on how to fix them, or contact us.
If you have any questions, feel free to comment below 🙂