To identify an outage in your area, you’ll need to select the correct outage type relevant to the service issues you’re experiencing.
To identify an outage on the Optus mobile network, make sure to tick the Mobile Outages check box. Services that operate over the Optus Mobile network include:
Follow the steps below to find a known mobile outage in your area:
To identify an outage on the Optus Fixed Broadband network, make sure to click the, Fixed Outages check box. Services that operate over the Optus Fixed Broadband network include:
Follow the steps below to find a known Fixed Home Broadband outage in your area:
5. If applicable, you may be prompted to Log your fault
Experiencing disruptions with your service and you’re unable to locate any outage using our Network Status page? Use the Optus @Home app to detect performance issues and access tips on how to fix them, or contact us.
If you have any questions, feel free to comment below 🙂
I assume that's why the maintenance has been scheduled there... let us know if you see an improvement GFC.
Major outages are listed up on our Network status page. You'll need to make sure that you've selected the "Outage tab" not "Coverage"
Keep in mind, we won't list outages that are isolated to your address.
NBN were performing maintenance on their Network in Carnegie yesterday (which lasted for aprox 3 -hours . We've since been advised that service shave been restored to the area).
If you're still having issues, it'd be to chat with our technical support team.
You can send them a message or contact them over the phone on → 131344.