That could be the case. Were you able to find a planned/unplanned outage logged for your area? If so, could I grab the postcode? Happy to check the fault ticket for an update.
I've got fault ticket - 21980331.
Time raised: 9:20AM
Issue: AUS grid power outage that's caused power loss to the node
Last update: We're working with AUS grid to restore services to the area