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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Online Community Manager
Online Community Manager

Re: No roaming service in India

Hey guys, I've now received an update from Networks. I've been advised the following:

 

 

There is an issue with roaming reliably in India at the moment per incident report - 17501904. The issue is still under active investigation with no firm ETR but is believed due to intermittent congestion on our direct international signalling links between Optus and Airtel/Bharti.

 

This issue is in part due to a recent undersea (AAG) cable break which has reduced link capacity.

 

Networks are currently awaiting an update from Singtel who they have escalated to for further investigation/action.

 

I'm happy to send through updates as they come our way. 

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We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

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New Contributor Simk
New Contributor

Re: No roaming service in India

Hi

my service is restored

Thanks for support

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Online Community Manager
Online Community Manager

Re: No roaming service in India

Ah, thanks for the update @Simk.

 

I've been advised that the issue is intermittent. As far as a permanent fix is concerned, we've been advised of an estimated cable repair date of early - mid January.

--------------------------------------------------------------
We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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