I have activated travel pack to use optus service in India. When I reached to Mumbai, I received a message from optus about roaming service activated. However after few minutes it shoed me NO SERVICE. I tried few things resetting network settings, rebooting few times, had a chat with technical staff but still facing the same issue and there is no network.
If you could share some solution, would be highly appreciated.
Hey Madhur, thanks for reaching out to us here!
Are you able to confirm the make and model of your handset? You might need to go in and manually select an overseas carrier to roam on. You should be prompted to choose an available Network to roam on. We have an extensive list of roaming partners in India.
Let us know how you go, we're more than happy to help out.
i have performed every possible option and its not working for me
i have two numbers one on Iphone 7 and the other one is HTC U11
if you could provide a solution would be highly appreciated
I've just sent an email through to our Network interface management team. Once I receive a response, I'll be sure to let you know.
We seem to have a number of customers impacted. I'll send through a response as soon as I have something for you guys.
I am also writing from India, as mentioned in earlier post y some other people also I am also facing the same issue as there is no service available showing on international roaming here, it should connected for few seconds then went off
kindly assist o the same